Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Chatboots's chatbot platform and related services ("Service") operated by Chatboots Inc. ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

Description of Service

Chatboots provides an AI-powered chatbot platform that allows users to:

• Create and customize AI chatbots
• Upload and manage knowledge bases
• Integrate chatbots into websites and applications
• Monitor chatbot performance and analytics
• Manage user conversations and interactions

User Accounts

Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Responsibilities

You agree to:

• Provide accurate and up-to-date information
• Maintain the security of your password
• Notify us immediately of any unauthorized use
• Be responsible for all content and activities under your account

Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Transmit or upload harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for spam or unsolicited communications
• Reverse engineer or attempt to extract source code
• Use automated systems to access the Service without permission

Content and Intellectual Property

Your Content

You retain ownership of all content you upload, create, or share through our Service ("Your Content"). By using our Service, you grant us a limited, non-exclusive license to use, process, and store Your Content solely for the purpose of providing the Service.

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Chatboots and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Content Standards

Your Content must not:

• Infringe on any third-party rights
• Contain illegal, harmful, or offensive material
• Include personal information of others without consent
• Violate any applicable laws or regulations

Payment Terms

Subscription Fees

Access to certain features of our Service requires payment of subscription fees. All fees are non-refundable unless otherwise stated. We may change our pricing with 30 days' notice.

Billing and Payment

Subscription fees are billed in advance on a recurring basis. You are responsible for all applicable taxes. We may suspend or terminate your account for non-payment.

Refunds

Refunds are provided at our sole discretion. We may offer refunds for technical issues or service failures that prevent normal use of the Service.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues. We are not liable for any downtime or service interruptions.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability to you for any claims arising from or relating to these Terms or the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Chatboots and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us: